Improving Independence in AAC Users: Alternatives to Hand-Over-Hand Prompting

Engaging interactive learning session between a child and an adult using an AAC device.

Communication is a fundamental human right, yet many individuals with communication disorders face significant challenges in expressing themselves. Augmentative and Alternative Communication (AAC) devices play a crucial role in bridging this gap, providing tools that empower users to convey their thoughts, needs, and emotions effectively. These high-tech speech-generating devices have revolutionized the way individuals with limited or no speaking abilities interact with the world around them.

A technique that has been historically used in supporting AAC users is hand-over-hand prompting. This method involves a facilitator physically guiding the user’s hand to select symbols or words on the device. While it may seem helpful, it’s essential to critically examine the impact of this approach on the user’s autonomy and learning.

Understanding the potential drawbacks of hand-over-hand assistance is vital for speech-language pathologists (SLPs), educators, therapists, and families committed to fostering independent communication through effective AAC user support.

Potential Drawbacks of Hand-Over-Hand Assistance in Speech Therapy

Hand-over-hand assistance is a historically used method to support AAC users in selecting symbols or words on their devices but this approach has significant drawbacks that may hinder the user’s progress and independence. Here’s a look at some of those drawbacks and how they can unintentionally hinder the AAC user’s development.

Challenges of hand-over-hand assistance in high-tech AAC environments.
Hand-over-hand assistance pitfalls in AAC: autonomy, dependency, exploration issues, and discomfort.

Reduced Autonomy

Hand-over-hand assistance can unintentionally diminish an AAC user’s sense of control over their communication. When facilitators guide the user’s hand, it may override the individual’s personal choices and intentions. Such interference hampers authentic self-expression, critical thinking and decision-making abilities. This can erode the user’s confidence in their ability to communicate independently, thus undermining AAC user support.

Prompt Dependency

Relying heavily on hand-over-hand assistance may foster prompt dependency. Users might become conditioned to wait for physical prompts before engaging with their AAC device. This dependency inhibits the development of spontaneous communication skills and reduces the likelihood that the user will initiate interactions without external cues. Over time, prompt dependency can impede progress toward independent use of the communication device, critically affecting AAC impact. 

Exploration Obstruction

Exploration is a fundamental aspect of learning, particularly when mastering complex tools like high-tech AAC devices. Hand-over-hand assistance limits opportunities for users to independently navigate their devices, discover new functions, and develop problem-solving skills. Without the freedom to experiment, users may struggle to fully understand the capabilities of their AAC system, which can hinder effective communication and limit language development.

Likewise, the constant use of hand-over-hand assistance may suppress a user’s intrinsic motivation to initiate communication autonomously. This external intervention can potentially lead to a reluctance to refine their communication abilities, since someone else is using their voice for them.

Frustration or Discomfort

Physical guidance through hand-over-hand assistance can cause discomfort, especially for individuals who are sensitive to touch or have unique sensory processing needs. This method may lead to feelings of frustration, anxiety, or resistance, negatively impacting the user’s willingness to engage with their AAC device. Additionally, such discomfort can affect the trust between the user and the facilitator, further complicating the communication process.

Ensuring that assistance methods align with the individual’s sensory preferences is important in maintaining a positive and productive communication experience. Respecting personal boundaries and comfort levels is essential in fostering a positive AAC user support experience. Likewise, individuals who don’t have speech to rely on can be more vulnerable. By touching these individuals without their consent, it creates a negative pattern and belief that this behavior is acceptable. This is particularly important to be cognizant of because people with developmental or intellectual disabilities are statistically more susceptible to a range of abuses.

6 Alternatives to Hand-Over-Hand Assistance with AAC

Child using an high tech AAC for interactive learning and communication skills development.

To support AAC users while promoting independence and empowerment, consider implementing these alternative strategies. These approaches emphasize enhancing autonomy, minimizing prompt dependency, and respecting each individual’s sensory needs. By shifting focus from physical guidance to these empowering methods, AAC users can experience more authentic communication and personal growth.

1) Use Modeling Techniques

Actively engage with the AAC device yourself to illustrate its features and usage. Allow users to observe and imitate actions, fostering observational learning and enabling the user to learn the system’s functions. After demonstrating, slowly extend the pause before responding to the user’s attempts. This encourages them to imitate and experiment independently with the AAC device. Increase wait time after modeling to provide opportunities for users to attempt on their own.

2) Provide Verbal Prompts

Provide verbal questions or instructions to assist users in exploring and operating their AAC device. Slowly reduce the frequency of verbal prompts to encourage independent device use. These verbal cues can involve:

  • Narrative Language: Use narrative language to encourage the device user to communicate without giving a direct instruction. For example, say “It’s snack time, I wonder what you want to eat,” or “I wonder if you want to play again.”
  • Ask a Question: Use simple and direct language such as, “Can you show me what you want to eat?” or “How you’re feeling?” to create a conversational exchange.
  • Offer Choices: Offer verbal choices if they are not able to make a selection themselves. 
  • Vocabulary Reminders: Offer suggestions about the words or phrases they have ready access to within the device, reinforcing their available language options.
  • Cue Actions: Offer cues that guide users without taking control, such as telling them which folder they may want to look in or how to get to a certain topic, allowing them to maintain autonomy.

3) Integrate Visual Supports

Incorporate visual aids like instructional charts, symbols, or detailed step-by-step guides to assist the user in comprehending the operation of the AAC device. Position these aids close to the device for convenient access and quick reference. Here’s a few tips for using visual supports during AAC usage:

  • Strategic Placement: Position visual supports in accessible locations to reinforce learning. For example, display step-by-step guides near the AAC device for easy reference.
  • Use as Reminders: Use visual aids, such as cue cards, to remind users of specific actions or commands.
  • Consistent Formatting: Ensure that visual aids use consistent colors, symbols, and layouts in relation to the device to create familiarity and minimize confusion, helping AAC users recognize and process information more quickly and effectively.

4) Customize and Personalize

Optimize the AAC device to be user-friendly by tailoring the layout and vocabulary to each individual’s specific preferences and communication needs. By personalizing the device, users can navigate and express themselves more effectively, reducing reliance on physical guidance. A thoughtfully organized device empowers independence and fosters enhanced communication. Here’s a few ways you can customize and personalize the device for a more engaging experience:

  • Personalize Vocabulary: Tailor the device’s vocabulary to include words and symbols relevant to the user’s daily life.
  • Organize Layouts: Arrange frequently used phrases and symbols for easy accessibility.
  • Adaptive Interfaces: Adjust the interface based on the user’s navigation style and preferences.

5) Emphasize Repetition and Practice

Integrate regular opportunities for practice to enhance the user’s proficiency with the device. Consistent practice boosts confidence and improves the skills needed for independent device use. Try these methods for consistency and routine establishment:

  • Integrate into Routines: Incorporate AAC device use into daily activities to provide regular practice opportunities.
  • Consistent Use: Use the device throughout the day in a variety of settings to increase carryover and build proficiency. 
  • Variety of Activities: Provide consistent practice in an engaging way by giving users diverse communication tasks to enhance versatility.

6) Explore Alternative Input Methods

For users who find direct selection challenging, evaluate alternative input methods like switches, eye-tracking, or head pointers, to decrease the need for physical prompting. These options offer customization to suit individual needs:

  • Switches: Utilize switches for users with limited motor control, providing alternative ways to make selections with the device.
  • Eye-Tracking Systems: Implement eye-tracking technology for users who have difficulty with touch-based input.
  • Head Tracking: Offer head tracking as another method for device navigation, accommodating various physical abilities.

By employing these alternatives, you can help ensure that the user maintains a sense of autonomy and develops their skills while still receiving the support they need for effective AAC user support.

The Role of Speech-Language Pathologists in Providing AAC Support Beyond the Therapy Room

Speech-language pathologists are instrumental in assessing communication needs and guiding the implementation of AAC devices. Collaborating closely with SLPs allows for the development of customized strategies that align with the user’s abilities and goals. SLPs can provide training on alternative support techniques, monitor progress, and adjust approaches as needed. Their expertise ensures that interventions are evidence-based and tailored for optimal AAC user support.

Educate Family and Encourage Involvement

Excited boy with Down syndrome learns using a computer with mother’s support at home.

Families play a critical role in supporting AAC users, extending learning and practice beyond clinical settings. Educating family members about alternative strategies to hand-over-hand assistance empowers them to foster independence at home. Techniques include:

  1. Training Sessions: Provide hands-on training for family members to use alternative strategies effectively.
  2. Resource Sharing: Offer access to instructional materials and guides to support ongoing learning.
  3. Consistent Application: Encourage the consistent use of alternative methods to reinforce skills across various environments.

Active family involvement reinforces the user’s skills and promotes generalization across contexts, enhancing overall AAC user support.

Talk to an SLP

Book time with an SLP to get answers to your questions and kickstart your clients communication journey.

Talk to an SLP

Book time with an SLP to get answers to your questions and kickstart your clients communication journey.

Enhance Your Speech Therapy Sessions with QuickTalker Freestyle™

AbleNet is dedicated to empowering individuals with communication disorders through innovative solutions like the QuickTalker Freestyle high-tech speech generating device. Designed to support a wide range of users—including those with Autism, Down syndrome, physical or cognitive impairments—the QuickTalker Freestyle provides a customizable platform for effective communication. Its adaptability allows users to select any speech app from the App Store, tailoring the device to their unique needs without additional cost. This flexibility significantly enhances AAC user support, offering personalized communication solutions.

QuickTalker Freestyle.

AbleNet’s Comprehensive Support System

Recognizing that technology is only part of the solution, AbleNet offers extensive support through the ableCARE Product Success team. Committed to ensuring the best outcomes for high-tech speech device users, ableCARE provides assistance throughout the device’s five-year warranty period. This includes:

  • Device Setup: Helping users and their families configure the device for optimal use.
  • App Guidance: Offering support and advice on utilizing various speech apps effectively.
  • Unlimited Repairs: Ensuring that any technical issues are promptly addressed to maintain device functionality.

This comprehensive support system underscores AbleNet’s commitment to robust AAC user support, ensuring sustained success and satisfaction for users.

Foster Education and Transform Communication Today

While hand-over-hand assistance used to seem helpful in guiding AAC users, it can inadvertently limit autonomy, hinder genuine communication, and restrict learning opportunities. Embracing alternative strategies can significantly enhance the user’s independence and effectiveness in communication, thereby improving AAC user support. By prioritizing independence and personal expression, supporters can help individuals unlock their full communication potential.

Innovative solutions like AbleNet’s QuickTalker Freestyle high-tech speech generating device, coupled with comprehensive support services, offer robust tools for those with communication disorders. For SLPs, educators, therapists, and families seeking to enhance communication support, exploring these resources can make a meaningful difference. Speak to AbleNet today to discover how our innovative solutions can help you and your AAC user to get the most out of your speech therapy sessions.