Happy National Speech-Language-Hearing Month! | Explore Support & Services for SLPs

Top view of an organic box design in a unique shape.
Modern Sark icon design for contemporary applications and branding.

ableFamilies in Real Life:

Meet Kristy & Maddie

Joyful moments in pink outfits with smiles and laughter.

Welcome to our series, “ableFamilies in Real Life,” where we celebrate the everyday victories, milestones, and joyful moments of families using AAC. Today, we’re excited to introduce you to Kristy—a proud mom—and her nine‑year‑old daughter, Maddie, from Florida. As Maddie continues to grow in independence using the QuickTalker Freestyle, Kristy and her family show how teamwork, encouragement, and celebrating every win can make communication a powerful part of daily life.

Bottom view of an organic box shape, dimensions 2000x200 pixels.

All About Maddie

Elegant curved line illustration in vibrant orange against a black background.

Meet Kristy and her nine‑year‑old daughter, Maddie, who lives life filled with energy, rhythm, and a whole lot of sparkle. Maddie has Down syndrome and is non‑verbal, but that has never stopped her from expressing herself. She attends a private school where her speech therapist helped set up her QuickTalker Freestyle, something Maddie now uses with confidence. Kristy says the whole family is incredibly proud of how well she communicates using her device. 

Kids enjoying a lively meal at a family-friendly restaurant, sharing fun moments together.

Finding Independence Through “Her Words”

Elegant curved line illustration in vibrant orange against a black background.

At home, communication comes in many forms. Maddie uses her QuickTalker Freestyle “like a champ,” along with signs, gestures, and unique sounds that Kristy can recognize from another room. Over time, the family has learned to rely on a simple but powerful prompt: “Get your words.” When Maddie is having trouble being understood, she knows exactly what that means—use her device to share what she wants or needs.

Support doesn’t stop at home. Maddie’s school team, including her teacher, therapists, and RBT—works closely together to use her device across academics, social interaction, and daily routines. This consistent modeling has helped Maddie grow more independent, whether she’s working on school tasks, getting dressed, or following hygiene routines like washing her hands.

Celebrating Every Milestone

Elegant curved line illustration in vibrant orange against a black background.

One of the family’s most memorable early wins came during a class field trip, when Maddie used her QuickTalker Freestyle to order her own meal at McDonald’s. Kristy still smiles watching the video—it was a powerful reminder of how capable Maddie is and how much her independence is growing. Moments like that have helped the family step back and realize just how far she’s come.

A child enjoys an immersive aquarium experience with colorful marine life and coral.

Moments That Made Us Smile

Moments That Made Us Smile

Maddie used her device to order food at McDonald's when her class went on a field trip!

Family Guiding Motto

Family Guiding Motto

While the family has many sayings that guide them, a few stand out most: “Different, not less,” “You are enough,” and “Don’t ever let anyone dull your sparkle.”

Kristy's Advice for New Families

Kristy's Advice for New Families

Trust your speech therapist. Let them take the lead in setting up the device and teaching you how to use it—it can make all the difference.

Share Your Journey or Connect with Us

Stay tuned for more real-life stories from ableFamilies across the country. Want to share your family’s journey or have a question? Ask our Parent Enthusiasts or find more information and resources on our SupportHub.